Airbnb banned me because I used to live in Russia. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. hours. . [email protected]) and [first]. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. We found clear and detailed contact information for StubHub. Virginia, USA. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. We'll automatically confirm your order within 30 minutes of correct transfer. Most customer needs are emotional rather than logical. The worst customer service that I have ever experienced. Try any other company just not this one. You will enter your community username and new password and done! Customer Service Number: 1-866-788-2482. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. The action you just performed triggered the security solution. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). If you could help me correct this, that would be great, Im freaking out. Help us improve this article with your feedback. Sold tickets on StubHub but don't have them. Every order is 100% guaranteed. They contact you, and the email even looks like it came from StubHub support. Customer Service. All Rights Reserved. Select 'Sign in. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. Prices may be higher or lower than face value. Remind me when call center opens. Sorry we couldn't be helpful. Welcome to StubHub Community! I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. Were always here to help. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? proven methods for fixing any consumer problem. To update your primary email address or phone number: Did you find it helpful? Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. This may include details from your tickets (so be sure to keep them), or information from the event venue. All Dates. This contact was published on October 2, 2016 and updated on October 22, 2022. : That is rightMe: well that isnt what happened so. For more information, please see our Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events STAY AWAY! . Contact. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! Email address [email protected] Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Submit a complaint and get your issue resolved. My Tickets. You may or may not have one. Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected]. Plus, it's the end of the semester and we're throwing a party! Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Yes Why are travel refunds taking so long now? StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? The most common StubHub email format is [first_initial] [last] (ex. Privacy Policy. StubHub has an average consumer rating of 2 stars from 292 reviews. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. [email protected]). Are you the buyer or seller because you post is confusing? Waited too long to get a passport? {{ userNotificationState.getAlertCount('bell') }}. Open our virtual assistant, click on "Contact My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Here is a copy of my most recent email:Are you serious? Filed today. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Contact. Click here to get notifications about new complaints of StubHub. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. Alternatively, you can send us an email at No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. I cannot find any way to contact StubHub. How do I change my default email address? the exact pickup location and times. The more you know your customers, the better you become at anticipating their needs. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Game is at 7. Email Contacts [email protected] Social Media Contacts Executive Contacts Primary Contact They call you stupid and hang up on you. Danielle is the author of this solution article. Under 'Email address' or 'Primary phone,' select the pencil. NEVER BUY FROM HERE, NEVER. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Lorem ipsum dolor sit, amet consectetur adipisicing elit. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. : Are you still with me?Me: yesAgent. Click to reveal Same here. To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Customer service all the way to your seat, 2000-2022 StubHub. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Lorem ipsum dolor sit amet consectetur adipisicing elit. Performance & security by Cloudflare. Get contact details including emails and phone numbers Re: Can I contact my buyer? StubHub is a ticket reseller. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! We'll do our best to get back to you in the next 24 hours. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. I tried calling and was on hold forever. 199 Fremont Street, Floor 4. Combined with viagogo, we now span 90+ countries around the world. Yes I have the same case, I accidentally put the wrong email when buying tickets. ', Enter your email address, the access code, and your phone number. Were always here to help. No. Required fields are marked. What should I do? Corporate Phone Number: 1-415-222-8400. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. My Sales. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to [email protected] Payments. [email protected]. Eversource Gas says I have a leak. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? Danielle is the author of this solution article. Did we mention it's free? I listened my tickets on StubHub as mobile transfer and. Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. Customer Service. Pro tips & talking points. Youll also connect with other readers who want to make the world a better place. Your IP: Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. free lookups / month. Stay away from this company unless you want to get screwed. still has not resolved my issue. Plus, we have insightful letters, insider tips, and more. trying to get a phone number for corp. office the number on home page does not work!!!!!! form" and let us know how we can help you. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. Here's what can you do to speed things up, The memberships are costly and have no value. Or, they can contact you as a seller listed on StubHub. Orders. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. It's often the quickest way to sort something out. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Restrictions apply. The company took my money! victoria Ayala 1 review FR A day ago Avoid at all costs Has anyone had this before? How To Contact StubHub Corporate Office Headquarters. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Fastest way to talk to a real StubHub rep. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Yes No Still Need Help? No phone number, no email, no chat. 1,915 talking about this. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Sign up for a free account. Alternatively, you can send us an email at [email protected] FAQ Lots of answers to questions are in our FAQ. Lots of answers to questions are in our FAQ. How to win your consumer dispute using the Elliott Method. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. GetHuman features available: Best alternatives to phone. Check out our FAQ Call us Give us a call if you need help with something urgent. Events Parking. Cloudflare Ray ID: 7c0c3f0fa8573885 Communicate regularly so that you are aware of problems or upcoming needs. Agent. StubHub has resolved 66 complaints. StubHub was founded by Eric Baker and Jeff Fluhr. How to change the delivery method of my sale. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. your customer service department should be embarrassed. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Absolute WORST COSTUMER SERVICE. Ask the Community Contact Support Related Articles StubHub is the world's top destination for ticket buyers and resellers. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Explain your scenario, and provide any applicable evidence. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. Customer service all the way to your seat, 2000-2022 StubHub. Give us a call if you need help with something urgent. [email protected]), which is being used by 88.9% of StubHub work email addresses. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. U am not really sure how to contact the buyer as well. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. SO MUCH FOR THEIR GAURENTEE! again worst customer service ever. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. Up to 5 For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Copyright Coporate Office Headquarters -2023. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. All Rights Reserved. But its complicated. Search over 700 Is this your company? Looking for a particular StubHub employee's phone or email? These tickets can be for sports, concerts, theater and live entertainment. Either is possible (and other creative approaches might come up). What do I do! StubHub themselves are advising of this . Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Emails found on company website [email protected] 100% Support 0 0 Emails found on 3rd party websites [email protected] 99% executive 0 0 [email protected] 99% 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email
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